Security

Your data security is our top priority

Our Security Commitment

At PatX, we understand that patent and intellectual property data is among the most sensitive information your organization handles. We've built our platform with enterprise-grade security measures to protect your valuable IP assets and maintain the highest standards of data protection.

Data Encryption

🔒 In Transit

All data transmitted between your browser and our servers is protected using TLS 1.3 encryption, ensuring your patent documents are secure during upload and processing.

🛡️ At Rest

Your stored data is encrypted using AES-256 encryption, the same standard used by banks and government agencies for protecting classified information.

Compliance & Certifications

SOC

SOC 2 Type II

Audited security controls

ISO

ISO 27001

Information security management

GDPR

GDPR Compliant

European data protection

Access Controls & Authentication

  • Multi-Factor Authentication (MFA): Required for all user accounts to prevent unauthorized access
  • Role-Based Access Control: Granular permissions ensure users only access data they need
  • Single Sign-On (SSO): Enterprise SSO integration for seamless and secure authentication
  • Session Management: Automatic session timeout and secure session handling

Infrastructure Security

🏗️ Enterprise Cloud Infrastructure

PatX runs on enterprise-grade cloud infrastructure with multiple layers of security:

  • AWS/Azure enterprise cloud services with 99.9% uptime SLA
  • Network firewalls and intrusion detection systems
  • DDoS protection and traffic monitoring
  • Automated backup and disaster recovery systems

Security Practices

🔍 Regular Security Audits

  • • Quarterly penetration testing by third-party security firms
  • • Continuous vulnerability scanning and assessment
  • • Annual compliance audits and certifications
  • • Code security reviews for all deployments

👥 Team Security

  • • Background checks for all employees
  • • Regular security awareness training
  • • Principle of least privilege access
  • • Secure development lifecycle practices

Data Protection & Privacy

🗂️ Data Handling Principles

  • Data Minimization: We only collect and process data necessary for service delivery
  • Purpose Limitation: Your data is used only for patent analysis and chart generation
  • Data Retention: Automated deletion of data based on your retention policies
  • Right to Deletion: Complete data removal upon request

Incident Response

We maintain a comprehensive incident response plan to quickly address any security concerns:

Detection

24/7 monitoring

🚨

Response

< 1 hour alert

🔧

Mitigation

Immediate containment

📋

Communication

Transparent updates

Your Security Best Practices

🛡️ Recommended Actions

  • Enable multi-factor authentication on your account
  • Use strong, unique passwords for your PatX account
  • Regularly review your account activity and access logs
  • Report any suspicious activity immediately
  • Keep your browser and devices updated

Responsible Disclosure

We welcome security researchers and users to report potential vulnerabilities. We are committed to working with the security community to verify and respond to legitimate security issues.

🔍 How to Report Security Issues

  • • Email: security@patx.com
  • • Include detailed steps to reproduce the issue
  • • Allow us 90 days to investigate and address the issue
  • • We will acknowledge receipt within 24 hours

Security Updates & Communications

Stay informed about our security practices and any important updates:

  • Security advisories are published on our status page
  • Critical security updates are communicated via email
  • Regular security blog posts and transparency reports

Contact Our Security Team

Have questions about our security practices or need to report a security concern?

🔒 Security Inquiries

For security-related questions and concerns

security@patx.com

🏢 Enterprise Security

For enterprise security requirements and compliance

enterprise@patx.com